Our airport transfer & limousine service donates 5% of its profits to projects for children run by the Denk an mich foundation, which makes holidays and leisure time possible for people with disabilities. Even in Switzerland, many people with disabilities are often unable to afford a holiday. The Denk an mich foundation closes this gap, provides financial support and thus creates a bit of quality of life.
As a company, we are pleased to actively contribute to children with disabilities on behalf of our customers.
Before you book, please add your flight number after entering your contact details in the comment section, so our driver to wait you at the right place!
Coronavirus Prevention
- The mask is mandatory for the driver
- Disinfection of the driver's hands between each trip
- Possibility of disinfection of passengers' hands
- Disinfection of the car before every trip
- The front seat next to the driver can be used by passengers
Frequently Asked Questions
We strongly recommend that you review our policies before making a booking. Reservations can be made both online and in writing by fax or email. Reservations must be made 24 hours prior to arrival. For last minute bookings, confirmation will be received after contract, subject to schedule and service availability.
We encourage you to email your reservation request for consideration. In a short time, the operator will provide the necessary information for the reservation. You will then receive a booking confirmation.
Infants (0-2 years old) and children (3-11 years old) are counted seated in all vehicles. A special child seat booster is required.
Cars that require it can be fitted with a child/booster seat on request.
For our vehicles, please visit the vehicles section of our website.
We do not offer shared transportation. Only private transfers are available.
Payment can be made by credit/debit card,Twint, bank transfer (up to 14 days prior to arrival) or cash to the driver. Payment will not be refunded if changes are made less than 48 hours prior to arrival.
We offer you "Meet" & "Hello" service upon your arrival.
Our driver will be waiting for you at the arrivals hall of the airport or the railway station holding a sign with the logo of the Mercedeslimo.
If you can't find your driver, please contact us via our 24/7 emergency number +41767177742
Once the reservation has been made, you should declare your excess baggage. Two articles: small and medium sizes, as well as ski bags and snowboards are applicable for one passenger. Any additional excess baggage must be checked in and notified in advance for proper use of the vehicle.
Airport ,bus or train station
60 min free waiting time.
From Address 20 min free waiting time .
After the free waiting time expires, a fee will be charged.
Cancellations due to circumstances beyond your control must be submitted 48 (forty-eight) hours or more prior to the initiation of the transfer. The entire amount paid to the company will be refunded. No refunds will be issued if the cancellation is notified no later than 48 (forty-eight) hours or at the last time.
You can change details with 24-hour notice. Last minute changes must be agreed upon.
You can reserve 24 hours before arrival date. Last minute reservations can be negotiated.
Alternate pick-up/drop-off locations must be specified in the 'Special Requests' field of the booking request.
If your group is divided into 2 (or more) parts and some members arrive at different times but you want the same transfer for the whole group, please make your reservation pick-up time according to the last arriving flight is recommended.
Our quote includes all costs such as baggage, child seats and waiting time in case of late arrival (free up to 1 hour waiting).
Our vehicles are only available with an experienced and well-behaved driver.
Smoking and drinking alcohol and spirits are strictly prohibited in company vehicles.
We always provide our customers with the necessary invoices with remittance and price details.
A full refund will be issued if the customer is not provided with the service initially confirmed and missed the transfer due to the company's inaccurate procedures. Please see our Terms of Service and Terms of Service for more information. Terms, Cancellation Section.
Based on basic customer requests, you can create a travel itinerary with the most important details such as travel destination, itinerary, preferred vehicle model, and vehicle drop-off time.
